Privacy Policy

Last updated: 14 February 2026

1. Introduction

Meryk Executive Transfers (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, contact us, or visit our website.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Company name: Meryk Executive Transfers

Business type: Private Hire & Executive Transport Operator (TfL Licensed)

Email: merykexecutivetransfers@gmail.com

Phone: 01689 810777 / WhatsApp 07492 875646

We are the data controller responsible for your personal data.

3. Personal Data We Collect

We may collect and process the following information:

Name
Phone number
Email address
Pickup and drop-off addresses
Journey details (date, time, route)
Payment information (processed securely via third-party providers)
Communications with us (calls, emails, WhatsApp messages)

We do not knowingly collect data relating to children.

4. How We Collect Your Data

Your data is collected when you:

Book a journey with us
Contact us by phone, email, WhatsApp, or social media
Use our website or online booking forms
Provide information directly to our drivers or staff

5. How We Use Your Data

We use your personal data to:

Provide and manage transport services
Process bookings and payments
Communicate with you about your journey
Meet legal and regulatory obligations (including TfL requirements)
Improve our services and customer experience

We only process your data where we have a lawful basis, including contract performance, legal obligation, or legitimate interest.

6. Sharing Your Data

We may share your data only where necessary with:

Drivers working on behalf of our company
Payment service providers
Regulatory authorities (e.g. Transport for London, law enforcement if required)

We do not sell your personal data to third parties.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Access to your data is limited to authorised personnel only.

8. Data Retention

We retain your personal data only for as long as necessary:

To fulfil the purpose it was collected for
To meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request data portability

To exercise your rights, contact us using the details above.

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: ico.org.uk

Phone: 0303 123 1113

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on our website or made available upon request.